Privacy Policy

Privacy Policy

Introduction

Welcome to https://garage-floor-coatings-carrollton-tx.instantupdate.net (hereafter referred to as “GFC Carrollton TX” or “we”). We are committed to protecting your privacy and ensuring the security of your personal information. This comprehensive Privacy Policy outlines our practices regarding the collection, handling, and disclosure of data in compliance with numerous privacy laws worldwide, including:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25 on the protection of personal information in the private sector
  • The General Data Protection Regulation (GDPR) of the European Union
  • Brazil’s Lei Geral de Proteção de Dados (LGPD)
  • California’s Consumer Privacy Act (CCPA/CPRA), along with Colorado’s, Utah’s, Connecticut’s, Virginia’s, South Africa’s, and other relevant state or regional privacy laws.

Scope

This Privacy Policy is applicable to all aspects of our online presence, including but not limited to:

  1. Our official website at https://garage-floor-coatings-carrollton-tx.instantupdate.net
  2. Any mobile applications, software, or services associated with our brand
  3. Interactions between users and our platforms, whether via website visits, registered accounts, or direct communications
  4. Data collection through various methods, such as user input forms, surveys, and automated tracking technologies

Important Note: This policy does not extend to third-party websites, applications, or services linked from our platform. These entities have their own privacy policies, and we encourage you to review them before providing any personal information.

Processing Activities

This policy outlines our practices when users:

  1. Utilize our applications and services as authorized users
  2. Visit and interact with our websites
  3. Engage with our communications, including newsletters, promotional emails, phone calls, or text messages (SMS)

Personal Data Collection

We collect several types of personal data to enhance your experience and improve our services:

  • Account Information: Details required to create and manage your user account, such as usernames, passwords, and profile data.
  • Payment Information: Credit card details, billing addresses, and payment history for processing transactions.
  • Financial Information: Banking information for direct debits or refunds, if applicable.
  • Purchase Information: Order history, product preferences, and purchase frequency to personalize your shopping experience.
  • Mobile Device Identifiers: Unique device IDs, mobile network information, and browser types for analytics and personalization.
  • Location Data: Geolocation data provided by your device to offer location-based services (with your consent).
  • Feedback and Reviews: Content you submit when providing reviews, surveys, or feedback to improve our products and services.
  • Social Media Information: User profiles, posts, and interactions when you choose to connect our services with your social media accounts.
  • Product Information: Details about the products you view, search for, or purchase on our sites.

We collect this data through various means, including:

  1. Direct user input (e.g., forms, account creation)
  2. Automated technologies (e.g., cookies, tracking pixels, device fingerprinting)
  3. Third-party providers who assist us in data collection and processing (subject to their privacy policies).

Cookies and Tracking Technologies

We utilize cookies and similar tracking technologies for several essential purposes:

  • Strictly Necessary: These ensure the basic functions of our websites and applications, such as enabling account login.
  • Preferences: Customizing your user experience based on location, language, and other preferences.
  • Analytics: Providing insights into website usage to improve our services and content.

Users can control non-essential cookies through our Cookie Manager, allowing them to tailor their cookie preferences.

Data Retention and Deletion

We retain personal data only for as long as reasonably necessary or required by law:

  • Data related to account transactions and communications is typically kept for 7 years.
  • Personal information required for legal compliance or record-keeping purposes may be stored for longer periods.

Upon your request, we will assist in deleting or rectifying your personal data if it is no longer needed for initial purposes.

Your Privacy Rights

Depending on your jurisdiction, you have various rights regarding your personal data:

  • Access: The right to request access to and receive a copy of your personal information held by us.
  • Rectification: The right to correct inaccurate or incomplete personal data.
  • Erasure (Right to be Forgotten): The right to request the deletion of your personal data in certain circumstances.
  • Restriction: Limiting the use, processing, or disclosure of your personal data.
  • Portability: Receiving a copy of your personal data in a structured, commonly used format.
  • Objection: Opposing the processing of your personal data for specific purposes.
  • Non-Discrimination: The right to be treated fairly and not discriminated against for refusing certain data processing practices.

To exercise these rights or have any data-related inquiries, please contact our Data Privacy Team using the details provided below.

Changes to Privacy Policy

GFC Carrollton TX reserves the right to update this Privacy Policy at any time. We will post a notification on our website if there are significant changes, and we encourage you to review this policy periodically.

Contact Us

For privacy-related inquiries, unsubscribe requests, or feedback:

Email: [email protected]

Mailing Address: Garage Floor Coatings, 123 Main Street, Carrollton, TX 75006 (for written correspondence)